Quick Note:
This page will walk you through your main responsibilities as a Lead Tutor and serve as a guide to relevant pages for your role. Please also review the synchronous training guide here.
1. Beginning of Session
Familiarize yourself with the start times of your sessions, which are viewable in the PLUS app, and ensure you have been added to the relevant school Slack channel.
Identify your co-tutors for the session.
Be aware of when you are expected to conclude the Zoom or Pencil breakout rooms.
As tutors join the Zoom call, grant Zoom co-host access to all tutors.
Remind tutors to record their breakout room sessions.
2. Facilitate the Tutoring Session
Welcome students by name as they join the session.
For the first day of class, tutors should introduce themselves using the Tutor Intro Slides. Tutors should make a copy of the slides and take turns sharing their screen and introducing themselves.
After tutor introductions, ask students to type into the chat one of the following:
“What is your favorite movie?”
“What is your favorite song?”
“What is your favorite subject at school?”
“What do you want to be when you grow up?”
Organize students into breakout rooms with the following instructions:
“Hello! My name is [tutor name], and I am a student at [university], studying [area of study]. How are you today?”
“Can you please share your screen so I can see what you’re working on today?”
Read the problem out loud to the student and ask open-ended questions as outlined in this instructional support document.
3. Assign Tutors to Students
Using the Proactive/Reactive Split for Lead Tutors Spreadsheet, assign tutors to students.
Lead Tutors are responsible for working with students who are “Reactively Tutored.” Students should raise their hand in Zoom or type into the chat in Pencil if they need help, and the Lead Tutor will respond. Otherwise, the Lead Tutor DOES NOT check in on these students.
Reactively tutored students have an approximate ratio of 10 students to 1 Lead Tutor.
Non-Lead Tutors are responsible for working with students who are “Proactively Tutored” (these students need additional support, so tutors should proactively enter the student’s breakout room to work with them).
Proactively tutored students have an approximate ratio of 4 students to 1 Tutor.
If there is a second Lead Tutor on the shift, they should work with proactively tutored students.
4. Provide Motivational Support and Content Help
Lead Tutors should only work with reactively tutored students when those students ask for help. However, if no reactively tutored students request help, the Lead Tutor should observe non-Lead Tutors who are working with proactively tutored students in their breakout rooms.
Remind tutors to reference the Tutor Instructional Support Guide as well as the student cards under “Your Students” in the PLUS app to provide motivational strategies and content help while working with students.
Remind tutors to prioritize working with students who need Motivational Help before tutoring students who need Content Help.
5. End of Session
Close the breakout rooms at the time listed in the app.
Thank the students for their hard work today and let them know you look forward to working with them next time.
Once students have left the room, facilitate a short share-out from tutors: “What went well today? What could have gone better?”
Share any urgent feedback on Slack in the relevant school channel.
Remind tutors to complete the tutor reflection form and upload Zoom recordings through the form.